INTRACLASS #6

TOPIC: Basic principles of e-business. 


OBJECTIVE: Analyze the factors that influence e-business. Analyze the web consumer psychology.


DEVELOPMENT

-Basic principles

• Tangibility and Distance
• Trust and Security
• Boom and Motives
• Psychological Factor

- Levels

1. experimentation: shopping online.
2. Integration: dissemination of the online shopping experience.
3. Transformation: the online shopping experience is adapted as a normal consumer process.

- Business Intelligence

Business Intelligence is the ability to transform data into information, and information into knowledge, so that the process of decision making in business can be optimized.

- Distortion impact

It is a trend that leads to a change of power in the market and this happens from some established players to other emerging ones.

- CRM 

RESULT

Application exercise of apps that help the development of tourism.

TASK

*Use the Custom Restaurant Menu application.

*Sign up for the ZOHO CRM app.